Assisted purchase and delivery service
from Russia and Europe
Aukciony.com service provides international delivery of packages and purchased items from the EU countries and Russia. For this purpose we use three shipping methods.
Shipping is carried out from our warehouse in Italy, if the item is sent from the EU. Packages from the EU countries are brought to our consolidation warehouse in Italy, processed and sent to the customer's country.
So, packages are delivered to your door or you can receive them at your local post office. Like in the case of purchasing, delivery of packages is paid from your balance on Aukciony.com. Average delivery is made between 1 and 3 weeks. Two advantages of sending by mail: packages from Europe can be cheap and it is allowed to send small items (i.e. fashion jewellery, jewellery, belts, hair clips) from 6,4 €.
EMS service is for those who wish to have their their packages delivered to their door by a courier, thus reducing the delivery time to 6-8 days.View shipping rates From Russia>>>
An item is considered to be a large shipment if it is impossible to be sent as a package to your city, and it weighs over 30 kg (there are countries where the sending limit is max. 20 kg), and larger than a package. (package maximum requirements: 150 cm * 150 cm * 150 cm but the total should not exceed more than 300 cm)
Furniture is delivered carefully packed as a part of a consolidated shipment.
Even if you have not insured your package (it can be insured upon your wish), your items are protected by the guarantee of Aukciony.com.
After receiving shipment at our warehouse we send a photoreport to our client by email - 3 photographs free of charge.
According to current Russian and international law, a person can receive overseas packages with purchased items (without paying customs duties) of a certain value, for example for Croatia it is 25 €, for Russia it is 1000 €, for Ukraine it is 200 €. In case of violation of these rules, one should pay customs charges according to customs receipts immediately at the post office or upon a delivery. If a price or weight of an item exceeds the stated standards, then a fee is charged in accordance with a rate schedule of a certain country.
An item is 500 €, upon delivery to your post office you must pay 500 -25 € (tax-free) = 475 €, customs charge and VAT (every country has its own) are payable out of the amount of 475 €.
We try to notify our customers that their package will arrive with an obligation to pay customs charge and add such a package to a consolidated one, or repack it into smaller packages which do not exceed the limit. Please, contact our consultants for more details.
What should people who need to have more expensive goods and oversized items delivered to Russia do? They should use the service for delivering oversized shipments from Europe provided by AUKCIONY.COM.
For a complete list of prohibited items, please see websites of postal service in a country of a sender or recipient.